Automation Mailing & Shipping Solutions (AMSS) is a subsidiary of Automation Fastening, Inc. In 1941, the founder, Warren S. Johnson, started AMSS as a fastener and staple company concentrating on shipping supplies. The Company is still located on West 9th Street in Cleveland, Ohio, over 70 years later.
In 1962, the Company added FP Postage Meters and Mailing Systems. Automation is the oldest and largest dealer in the country. The Company has a total of 32 product lines to meet the mailing and shipping needs of its growing client base.
AMSS, Inc. is a family owned and operated business with the second generation taking the lead to move Automation forward. The focus of President and CEO, James Warren Johnson, is outstanding customer service. Incoming calls are handled promptly with a friendly staff member instead of voice mail. The inside customer support staff has years of experience dealing with our client base. The technicians are required to be thoroughly trained in the technical aspects of a product before the company can represent the product line. The sales staff is trained by representatives of the manufacturer to understand products capabilities and how to best match that with a client’s particular need. In July 2009, third generation Brian Johnson joined the Company as a sales consultant.
Automation Mailing and Shipping Solutions, Inc. has received many awards:
- The Platinum Award by Francotyp-Postalia (FP Mailing) is given to only five dealers a year.
- The Elite Dealer Award, which recognizes exemplary sales and service performance as well as corporate citizens in giving back to the community.